I could have SUED and WON. Almost guaranteed. All it would have cost me was my integrity.
Yesterday, I strongly urged my friend to speak with a lawyer before accepting or declining a financial settlement she was offered after she was gravely injured in a retail business. Our conversation reminded me of this post from way back in 2015 …
The entire situation was so strange—but also, I did see many evidences of God’s grace at work in the story. It was good to pause, remember, and make a little e-stone-of-remembrance so that one day, like Samuel in 1 Samuel 7:12, my family and I can raise our Ebenezer to God’s gracious provision in helping us.
(Plus, there are elements of the story that are just plain funny. So I thought they might give you a chuckle or two as well.)
This story begins on an airplane way back in January. I cannot tell you the name of the airline or any identifying details because that would be breaking a confidentiality agreement that I signed related to this “in-flight incident.” But just know that it’s a big airline, not a little rinky-dinky-prop-jop-casual airline.
Back to January …
It was a completely normal air travel day. No weather problems. No delays. You can picture me just sitting there in my nice, elite-area, aisle seat, watching a video on my iPod. (I have flown around 75,000+ air miles a year every year since 1997, so I have been a million-miler for quite awhile now. Thus, air travel is one of the few things I am confident at and competent in; unlike, say, cooking, which I still can’t do very well.)
Suddenly, without any warning, I felt a huge jolt and clonk to my head because a large, heavy, carry-on suitcase had dropped directly onto me when an overhead bin malfunctioned during our ascent. Honestly? It hurt, but I didn’t think I was seriously injured. Sure. I had an immediate, large egg-sized bump on my forehead and some pretty drastic scratches down my face. But I did not lose consciousness; I had no sharp pains down my neck or back. I was injured and it wasn’t pleasant, but I didn’t think it was necessary to take the lead flight attendant up on her urgent offer as she rushed to my side:
“We are SO sorry! The pilot said he will immediately turn the plane around and go back to [giant city] so that you can receive medical attention if you would like.”
I quickly thought about how many people were on that plane. (I know the Boeing 757 well.) Elderly people. Business people. Families with young children and babies. As I mentally calculated how inconvenienced they would all be (especially re: connections) and as I tried hard to “consider their interests” (Philippians 2), I replied:
“Thanks. But I don’t think that’s necessary. May I please just have a bag of ice?”
She quickly filled a little barf bag with ice from first class and brought it to me. I then just collapsed my (bumped, scratched) face into the bag of ice in my hands, rested on the tray table in front of me, and tried not to cry from the adrenaline of the experience. (I’m not much of a crier and I’m certainly not a crier-in-public person.)
But then. (Cue scary music.) Again, without any warning, the same overhead bin popped open and the same (giant! heavy!) suitcase crashed onto me again. This time, it grazed the back of my head and mostly landed on my right wrist and arm which (like my face) immediately started to bleed from the scratches and soon afterwards turned some nasty shades of bruising. Not fun! But again, not a broken bone. Just a minor injury. Unpleasant, but not all that serious. (Although it did leave a small, permanent scar on my right wrist, which I think of as my own little “Ebenezer” every time I see it.)
Again, the lead flight attendant rushed to my side and offered to have a “medical team” meet us at the [connecting big city]. Again, I didn’t think that was necessary, but I did ask for some towels/bandaids. And that time? I did cry. No sobbing or sounds, just hot, frightened tears rolling down my cheeks as the flight crew (finally!) emptied the obviously defective overhead storage bin so that this would not be a triple-play kind of injure-the-passenger-situation.
But now my legal brain started to kick into gear. Yes. You can take the lawyer out of Illinois and plop her into Montana, but you can’t ever really remove from her brain three years of law school and all of the studying it took to pass the Bar Exam. And as I sat there, reviewing the facts of what had just happened, I was quite sure this was a strong (if not slam-dunk) case of prima facie neglience on behalf of the airline. (Equivalent to being rear-ended in an automobile accident.) There’s just no defense to that bin popping open twice (and the flight crew not adjusting bags or emptying the bin until after the second injury). Plus, I did not have anything in the overhead bin, so there was absolutely no way I was contributorily negligent in the situation.
I knew what I would have to do to prevail in the courts:
- Get the names and contact information for the people sitting near me to make it easier to depose them (they were all clearly “on my side,” as it were, because they could not believe this had happened to me; even seasoned frequent-flyers and [name of airline] crew members were telling me “You HAVE TO sue!”);
- Accept the offer of having a medical team meet me at the connecting city so that my injuries could be formally documented;
- At the stroke of 8:00AM the next morning, hire a personal injury lawyer; and
- Spend countless hours of the next year with my lawyer preparing for the fight, in depositions and settlement negotiations, or (if the airline was stubborn for some unimaginable reason), hours and hours for multiple years preparing for and finally executing the trial.
I would probably win. The lawyer would make a good profit. And our family (which could really use the money for basic needs and future expenses) would enjoy a substantial in-flow of cash.
But I also knew:
- Litigation would take a tremendous amount of time away from my service to my husband, young children, church, and community;
- If I sued, I would have a strained relationship with one of my favorite airlines. (I bake cookies for my local Billings crew!);
- I would not be following wise, biblical counsel to “settle matters quickly” re: going to court (Matthew 5:25);
- I would be following the litigious nature of our society which I despise (remember when kids used to get bruises and cuts on the playground and find them all to be badges of super-fun-honor? not reasons to SUE and then PAD with protective gear every schoolyard playground?);
- I would be violating the core biblical peacemaking principles to which I have dedicated my professional life as a professional Christian conciliator (and which were the reason my husband and I left our careers in Chicago to move to Billings, Montana back in 1999). John 17:20-23 & 1 John & Ephesians 4 & 1 Corinthians 6?! Man. Persuasive stuff.
As my tears subsided and my barf-bag-of-ice melted against my scraped and sore body, I pretty much re-read in my mind Appendix D in Ken Sande’s book, The Peacemaker (“When Is It Right To Go To Court?“) and the “Biblical Conflict Resolution” Appendix of the PCA’s Book of Church Order. I am not proud of the fact that I wavered a bit in this moment. There was such a draw to imagining a world in which we had a little financial margin! But ultimately, it was clear what I had to do:
“Discourage litigation. Persuade your neighbors to compromise whenever you can. As a peacemaker the lawyer has superior opportunity of being a good man. There will still be business enough.” Abraham Lincoln
The next morning, when the Vice-President of the airline’s insurance carrier called me, I violated every mantra of legal negotiation and just told him the truth: I was a Christian and a peacemaker and I had no intention of suing the airline, as long as I was treated fairly and justly. I told him honestly what happened (on the phone and in writing) and, after a few short weeks, I was offered a fair settlement. The dollar amount was just enough to send me to Orlando so that I could have the joy of serving The Gospel Coalition on the LiveBlog. And that’s exactly what I did.
No. We still don’t have a balanced budget and that is a stressful situation to be in. My children do not have a nice, secure college fund waiting for them. My husband still drives a vehicle with nearly 200,000 miles on it. We did not deceive, manipulate, or warp these minor injuries into major financial benefits. But I do not regret this at all because I know that if I had exaggerated my injuries; if I had been litigious for selfish reasons; if I had sinned and violated my conscience and convictions and destroyed my name and integrity for MONEY? Oh. Any “benefit” would have been rightly burdened by deserved guilt and shame.
Instead, I had a (guilt-free), wonderful conference as I joyfully reflected on the sovereignty and goodness of God re: both Nehemiah and broken overhead bins and crashing-down suitcases.
SDG,
Tara B.
PS
Please don’t take this post to mean that I don’t ever think it is appropriate to sue another person or entity, because I absolutely do. It’s just that in this situation, no one was intentionally or even recklessly doing me grave harm. I was injured. Absolutely. But it was a genuine accident, not an intentional, malicious action. Hope that makes sense.
[A re-post from 2015]
8 Comments
Rick Friesen
Great post and thought as usual Tara.
Andrew (from Boston)
Oh, I love that Abraham Lincoln Quote! Where can I find it? Thanks for sharing. As always, I’m giving thanks for your abundant steadfastness: you’re nothing less than a marvelous role model for me.
martha brady
glad to hear your story. it is helpful as we think through our own situations. most of us aren’t lawyers and don’t even know we are entitled to damages in many situations.
i think it is helpful to think through the cost of lawsuits however. often people think of them as being “free” money. but they are costly in time, relationships and many of the areas you mentioned. thinking through the price we pay for a lawsuit can often help us decide if it is worth the price or not. for many, it may not be!
Ken Sande
Wonderful testimony, Tara. Whatever financial benefit you forfeited, God will surely multiply back to you as you continue to give witness to his grace … probably not in $$$ but in peace of mind and increased spiritual impact. I hope some of the folks at the airline were amazed enough to think, “Wow, if this is what Christianity is about, I need to take another look.”
Dylan Dodson
What a great story. Thanks for sharing.
Angie
This is so encouraging! Thanks for sharing!
Peter B
Really cool story, and an encouraging example. Thanks for writing it!
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